Dear Central Diamond Society Member
We are thrilled to have you as part of our community and want to take this opportunity to extend our heartfelt
thanks for your continued loyalty and supports which are the driving forces behind everything we do, and we are deeply grateful for your trust in us.
At Central Department Store, our mission is to provide you with the highest quality services and the best
possible experience. Our goal is to ensure that your experience with us is nothing short of exceptional.
Thank you once again for being an integral part of our community. We are excited about the journey ahead
and look forward to continuing to serve you with dedication and excellence.
Sincerely,
Kong Surapongpracha
Director
PT. Central Retail Indonesia
About Central Department Store
Central has a long and illustrious history of fashion retail industry in Thailand. For more than 70 years, Central has been synonymous with offering the complete shopping experience. Central expanded rapidly and became the first Bangkok based department store to reach out to the rest of the country establishing itself as truly 'Thailand's Best-Loved Department Store'.
In the last decade Central has been expanding further with an expansion into the ASEAN market Including Indonesia. Central Grand Indonesia as flagship store represents Asia's vibrant modern lifestyle by showcasing the world's famous brands, along with the best of Thai & Indonesian designers. Central Indonesia is committed in maintaining the best products and services available, exciting lifestyle activities and excellent customer services.
Essential Amenities
1. Diamond Society Card
An exclusive membership for Central VIP customers.
2. Interpreter (English)
Skilled interpreter is available upon request on the Customer Service.
3. Gift Wrap
This service is available at all cashiers & Customer Service Counter.
4. Domestic & International Shipping Service
Further assistance for shipping service please visit Customer Service Counter.
5. VAT Refund for Tourist
For foreign customers, claim VAT refund by showing shopping receipt & passport to Customer Service Counter. Minimum purchase apply.
6. Central Kids Club
Indoor playground & craft classes for kids aged 3-8 years old located at Central Grand Indonesia.
7. Prayer Room
Available for Muslim customers to have a quiet devotional moment.
8. Baby Stroller
A free service that is available at Information Counter or Customer Service Counter.
9. Wheelchair
Available on loan at Information Counter or Customer Service Counter.
10. Nursing Room
Located in Central Grand Indonesia 2nd Fl. next to Central Kids Club, we provide a comfortable private place for moms to nurse or pump.
11. Taxi Reservation
Executive taxi service with luxurious fleet and regular one, can be reserved at Information Counter.
How To Become Central Diamond Society
Member Customer must reach accumulated purchase total of IDR 100 million in 12 months' time.
Membership period: 2 calendar years.
Example
Customer's purchase period: 1 Jan '24 - 31 Dec '24
Total accumulative purchase until 31 Dec '24 : IDR 100 million
Customers are eligible for Diamond Membership for 2 calendar years, with membership period:
1 Jan '25 - 31 Dec '25
Membership Renewal
The member's accumulated purchase total is assessed yearly.
When it reaches IDR 100 million, membership will be automatically renewed for a period of 2 years.
Maximum membership renewal is 4 calendar years.
Information about expiration date will be sent via SMS.
All benefits & diamond amenities will be cancelled when the membership is expired.
The minimum accumulated purchase total is subject to change without prior notice.
Diamond Amenities
1. Home & Hotel Delivery Service (Jakarta area only)
Free delivery service within distance not exceeding 10 km.
For more information please visit Customer Service counter.
2. Exclusive Personalized Assistance
Explore our stores better accompanied with senior staff on the floor.
Appointment can be made at Customer Service counter.
3. Access to Premiere Lounge
A lounge with free WiFi and refreshments dedicated for Diamond Society member only at Central Department Store.
4. Central VIP Reserved Parking
Located at B1 parking area Grand Indonesia East Mall, member must drive his/ her own car & show Diamond Society parking sticker.
5. Exclusive Invitation to Central Events
VIP access and seating at Central events.
Central Diamond Society Earn & Redeem Special Reward
Earn rewards for your purchases with points that can be redeemed for cash reward.
How To Earn Diamond Society Points
• Present your Diamond Society to earn points when transactions has been made.
• Get one Diamond Society point for every IDR 10,000 spent at Central stores.
• Points will expire 2 years after the year of purchase, point accumulation assessed at the end of the year.
Special Rewards
• You can redeem 600 Diamond Society Card points for IDR 30,000 Cash Reward on your purchase.
• For Diamond Society member, make any purchase during your birthday month and get extra 1000 points.
Central Chat & Shop
An instant messaging shopping service with personalized assistance
to make your shopping at Central Dept. Store a whole lot easier.
Exclusive Diamond Society member
enjoy free regular delivery service.
www.centralindonesia.co.id
