To provide the best to our customers, Central give rewards in every transactions you made with our
loyalty card, The 1 Card. Exclusive for Central VIP customer, we present you Diamond Society Card. A VIP
card that not only give you rewards but also offers unlimited access to enjoy exclusive privileges and
finest facilities only at Central Department Store Indonesia.
For your convenience, we have porters on hand, ready to help you carry those bulging shopping bags for
you to help make shopping easier and more enjoyable. Please contact Customer Service Counter on the
3. Gift Wrap
We provide a complimentary Central signature paper wrap and Central greetings card with any
in store purchase to give a beautiful presentation. Gift Wrap service is available at all cashiers in
every levels and Customer Service Counter on the 2nd floor.
We help overseas customers claim a VAT refund for transactions at Central Department Store Indonesia
by simply presenting the purchase receipt and passport to Customer Service Counter on the 2nd floor.
Minimum purchase apply.
Shopping with children in town can sometimes be a challange, which is why we provide education and
entertainment facility for your kids to keep them engaged in safe, constructive and creative activities so
the parents enjoy a relaxing shopping break with peace of mind. Central Kids Club is located on the 2nd
6. Prayer Room
Available for Muslim customers to have a quiet devotional moment, we provide a Prayer Room
separated for men and women. Make your way to our Prayer Room located on the 1st floor.
7. Baby Stroller
Have a pleasant shopping with your little ones by loaning baby strollers. This service is offered free of
charge. To find the service, head to Information Counter on Ground Floor or Customer Service Counter
on the 2nd floor.
We are committed to bring the best service for our customers, thus wheelchair is available on loan for
the convenience of elderly or customers with physical disabilities. Please request this service to
Information Counter on the Ground Floor or Customer Service Counter on the 2nd floor.
In this digital era, we are committed in brings the best for our customer, where we know the busy time and the preciouse hassle free effort that customer's wish to make. Therefore we create a new service called the Central On Demand (COD), where customers's can shop via Whatsapp. Add number 0811-9898-768 and our Customer Service will help customer find the shopping items desired. We will deliver it to the customer nationwide, or when the customer can pick it up with no hassle in line of the cashier. Shop anywhere and everywhere with COD.